Debt collectors
Spring Oaks Capital
Spring Oaks Capital buys unpaid consumer accounts, including personal loans, and collects them itself. It also goes to court, and in one case it moved the dispute to arbitration.
Who is Spring Oaks Capital?
Spring Oaks Capital is a debt buyer. Its FAQ says it was established in 2019 (Spring Oaks Capital company site, opens in a new tab), buys and services consumer credit accounts, and is headquartered in Chesapeake, Virginia.
The owner named on your account is usually a subsidiary: the company says accounts it contacts people about are now owned by Spring Oaks Capital SPV, LLC (Spring Oaks Capital company site, opens in a new tab).
Florida's registry lists that company as a Delaware limited liability company (Florida Division of Corporations (Sunbiz), opens in a new tab), registered in Florida since 2020.
A 2024 New Jersey appeals decision traces one account: a $6,720 Blue Ridge Bank personal loan, sold to two Pagaya trusts, then assigned to Spring Oaks (New Jersey Courts (Appellate Division), opens in a new tab) and its SPV.
Is Spring Oaks Capital legit, or is this a scam?
Spring Oaks Capital is a real company. Its site carries the federal notice that it is a communication with a debt collector (Spring Oaks Capital company site, opens in a new tab) and lists state licenses, including NMLS #1916692 and Nevada collection agency license CAD11626.
To check a call, text or letter, phone 877-316-0090, the number on its contact page (Spring Oaks Capital company site, opens in a new tab), and ask who originally lent the money.
We found no CFPB enforcement action (CFPB, opens in a new tab) against Spring Oaks Capital, and no FTC or state action in our search. That does not make your debt valid or invalid.
Why is Spring Oaks Capital contacting you?
It bought an account in your name. Its FAQ says your account has been transferred to or purchased by Spring Oaks (Spring Oaks Capital company site, opens in a new tab), and that you may not recognize it because of its age, a different original creditor name, or the change of owner.
Spring Oaks says its letters and portal show the original creditor's name, and you can ask it for the original loan documents.
What are your rights when Spring Oaks Capital contacts you?
Spring Oaks calls itself a debt collector, so the Fair Debt Collection Practices Act and Regulation F apply when it contacts you. Your state may add more.
- You have 30 days to dispute the debt in writing, and collection must pause until the collector answers (15 U.S.C. 1692g (Cornell LII, opens in a new tab)).
- Calls before 8 a.m. or after 9 p.m. are generally not allowed, and neither is harassment (CFPB (CFPB, opens in a new tab)).
- A collector must not sue, or threaten to sue, on a debt past your state's time limit (12 CFR 1006.26 (eCFR, opens in a new tab)).
Should you pay Spring Oaks Capital?
Pay once the account checks out: it is yours, the balance matches, and it is still within your state's time limit. The original loan documents Spring Oaks offers can help with all three. An unanswered letter can be followed by a lawsuit.
- First
Put the dispute in writing
Do it within 30 days; Spring Oaks must then verify before it collects.
- Then
Check the timeline
Most states allow three to six years (CFPB, opens in a new tab) to sue; in some, a partial payment resets the limit.
- Then
Make the call
Yours, right and recent: pay in full, take a plan or ask for a reduced offer. Old or wrong: see a lawyer before you pay.
Your decision
Spring Oaks says it charges no fees for making a payment (Spring Oaks Capital company site, opens in a new tab).
What if Spring Oaks Capital sues you?
Spring Oaks does take accounts to court. Its FAQ says it tries to reach you before considering legal action (Spring Oaks Capital company site, opens in a new tab), and that a creditor usually needs a court judgment before it can garnish wages or levy a bank account.
In the New Jersey case, Spring Oaks sued on the $6,720 loan in 2022. The borrower answered and counterclaimed that the buyer lacked a state license. Spring Oaks then moved the dispute to arbitration (New Jersey Courts (Appellate Division), opens in a new tab) under the loan agreement, and the appeals court agreed.
- Check whether your loan agreement has an arbitration clause, and still answer by the summons deadline (CFPB (CFPB, opens in a new tab)).
- Legal aid or a lawyer referral service can help with both steps (CFPB (CFPB, opens in a new tab)).
A reduced-balance offer from Spring Oaks does not pause your court deadline; the case changes only by court order or a written agreement filed with the court.
Can you settle a Spring Oaks Capital account for less?
Often, yes, though nothing is certain. Its FAQ says options can include resolving for less than the full balance (Spring Oaks Capital company site, opens in a new tab), and that once a reduced offer is paid, nothing further is owed. It works with nonprofit credit counselors too.
Debt buyers paid around 4 cents on the dollar (FTC, opens in a new tab) in an FTC study of the industry, a figure that does not bind Spring Oaks.
- Settle only after you confirm the age of the debt.
- Spring Oaks says each account balance must be resolved separately, so get written terms for each one.
- A forgiven $600 or more may be reported on Form 1099-C (IRS, opens in a new tab).
Will Spring Oaks Capital agree to pay for delete?
Pay for delete asks a collector to drop its credit report entry once you pay. As a rule, the CFPB says, accurate negative information stays (CFPB, opens in a new tab) on your report, most of it for seven years.
Spring Oaks publishes its own policy: if it is reporting your account, it will request deletion of its tradeline (Spring Oaks Capital company site, opens in a new tab) within 14 days of the final payment that resolves it, in full or by a reduced offer.
- It may report to all three bureaus where applicable (FAQ (Spring Oaks Capital company site, opens in a new tab)).
- A charge-off reported by the lender that made the loan is separate and may remain.
- Its seven-year limit counts from the original delinquency, whoever owns the debt now (15 U.S.C. 1681c (Cornell LII, opens in a new tab)).
What would Clear Financial do with a Spring Oaks Capital account?
Spring Oaks says it works with debt settlement companies, so an account it owns can be enrolled with us when your unsecured debt totals $10,000 or more. We would request validation first, then negotiate the balance; you approve each settlement before money is paid1.
If Spring Oaks has already sued, or moved the case to arbitration, talk to an attorney. We do not give legal advice, and a settlement does not end a case on its own.
Things you should know
The downsides, stated plainly.
Read these before you enroll anywhere, including with us. They apply to every debt settlement program.
- Your credit score will drop during the program, and late payments stay on your credit report.
- Creditors may keep collecting while you save, and they can sue. The program does not stop legal action.
- Interest and late fees can keep adding to your balances until each account settles.
- Forgiven debt may be taxable income. A creditor may send you IRS Form 1099-C.
- Fees apply. The fee is 20 to 29% of your enrolled debt, depending on your situation and how you enroll, charged only after a settlement is agreed and the first payment to the creditor is made.
- Not all creditors agree to settle, and not everyone completes the program.
- We do not guarantee any amount, percentage or timeline.
- Debt settlement is not available in all states. We are not a nonprofit or a credit counseling service, and we do not lend money.
- We do not give legal or tax advice. Talk to an attorney or a tax professional about your situation.
Notes on the figures and claims above
- 1Whether an account settles, and for how much, depends on the collector and the account. Not all debts settle. A settled account is reported as settled for less than the full balance, and forgiven debt may be taxable. Fees apply to accounts settled through our program.
Is Spring Oaks Capital legitimate?
Yes. It is a real debt buyer in Chesapeake, Virginia, with NMLS #1916692 and state licenses listed on its site. Scammers can copy its name, so use the number on its own site.
Why is Spring Oaks Capital on my credit report?
It bought the account and, where applicable, may report it to Equifax, Experian and TransUnion. If the entry is wrong, dispute it with Spring Oaks and with the credit bureau.
Can Spring Oaks Capital sue me?
Yes, on a valid debt within your state's time limit, and court records show it does; in one New Jersey case it moved the dispute to arbitration. If you are served, respond by the deadline and talk to a lawyer.
Will Spring Oaks Capital settle for less than I owe?
It says some accounts can be resolved for less than the full balance, but nothing is guaranteed. Get the terms and the final confirmation in writing.
Does paying Spring Oaks remove it from my credit report?
Its stated policy is to request deletion of its own entry within 14 days of the final payment. The original creditor's entry may remain.
Sources
Where the facts on this page come from. Each link opens the original in a new tab.
- 01 Spring Oaks Capital company site Spring Oaks Capital home page (notices, licenses, deletion policy) (opens in a new tab)
- 02 Spring Oaks Capital company site FAQs (opens in a new tab)
- 03 Spring Oaks Capital company site Contact us (opens in a new tab)
- 04 Florida Division of Corporations (Sunbiz) Spring Oaks Capital SPV, LLC: Delaware LLC, filed 2020, active (opens in a new tab)
- 05 New Jersey Courts (Appellate Division) Spring Oaks Capital SPV, LLC v. Banton, No. A-3315-22 (Apr. 11, 2024, unpublished) (opens in a new tab)
- 06 CFPB Enforcement actions: searchable list of CFPB public enforcement actions (opens in a new tab)
- 07 CFPB What laws limit what debt collectors can say or do? (opens in a new tab)
- 08 Cornell LII 15 U.S. Code 1692g: Validation of debts (opens in a new tab)
- 09 CFPB What should I do if I’m sued by a debt collector or creditor? (opens in a new tab)
- 10 CFPB Is it possible to remove accurate negative information from my credit report? (opens in a new tab)
- 11 FTC FTC study shines a light on the debt buying industry (Jan. 30, 2013) (opens in a new tab)
- 12 Cornell LII 15 U.S. Code 1681c: Requirements relating to information in consumer reports (10 and 7 year limits) (opens in a new tab)
Next step
Spring Oaks and other debts?
Tell us your state for an illustrative estimate across your unsecured debt, fee included. Nothing is signed until you say yes.
Four short steps
Your estimate first. Contact details last.
- 1How much you owea close guess is fine
- 2What kinds of debtpick all that apply
- 3Which state you live inchecked before anything else
- 4Your estimate, then a real person if you want one