How does a debt management plan work?
- First
A free or low-cost session
A counselor reviews your income, spending and debts, and explains every option.
- Then
Creditors agree to the terms
Each creditor decides whether to lower the rate or waive fees.
- Monthly
One payment, full balance
You pay the agency, and the agency pays your creditors until the balances reach zero.
What is the real difference from settlement?
A plan changes the terms: a lower rate, sometimes waived fees, a steadier payment. You still repay every dollar of the balance. Settlement changes the amount: each creditor is asked to accept less than you owe, once enough has built up in your account.
That is why the tradeoffs point in opposite directions. A plan keeps your accounts paid on time. Settlement lets them fall behind while you save, which the CFPB lists (CFPB, opens in a new tab) as the source of its biggest risks.
We are not a credit counseling service or a nonprofit. We negotiate settlements, and we are paid a fee that is 20 to 29% of your enrolled debt, depending on your situation and how you enroll, charged only after a settlement is agreed and the first payment to the creditor is made.
Which one costs less in dollars?
Settlement can cost fewer dollars on paper, because you repay less than the balance. A plan costs more dollars but spares your credit much of the damage.
Settlement figures are illustrative2. The plan assumes creditors lower the rate to 8% APR over 60 months, before agency fees. Each creditor sets its own terms.
At the high end, settlement plus the fee comes to $17,800, not far below the balance, and interest, late fees, account fees and tax can add more. When that is the likely outcome for you, the plan may be the better deal.
What are the disadvantages of a debt management plan?
A plan is often the gentler road, but it has real costs too. The NFCC lists them (NFCC, opens in a new tab): several years of payments, a setup fee and a monthly fee at most agencies, and closing some or all of your cards. Your score can dip at first, though the NFCC calls the long-term effect positive.
- You repay the full balance. Only the interest and some fees come down.
- It works only if every payment arrives on time for the whole plan, as the FTC notes (FTC, opens in a new tab).
- You may have to agree not to open or use new credit until the plan ends.
- Loans, and debts secured by a home or a car, usually cannot be included.
- Each creditor decides whether to accept the plan, so confirm each one has agreed (CFPB, opens in a new tab) before your first payment.
The NFCC says income-based fee waivers are available, so ask for every fee in writing before you start.
When is a debt management plan the better choice?
More often than most debt relief ads admit. A plan is usually the better road when:
- Your income covers the full balance once the interest rate comes down.
- You are current, or only a little behind, and want to stay that way.
- You plan to borrow for a home or car in the next few years.
- You want to avoid lawsuits and taxes on forgiven debt.
- You would like a counselor to help build a budget, not just negotiate.
If this sounds like you, start with a nonprofit credit counselor. The National Foundation for Credit Counseling can connect you with a member agency.
When does settlement fit better?
- A counselor has told you a plan payment is more than you can afford.
- You are already well behind, and some creditors will not join a plan.
- You owe $10,000 or more in unsecured debt, with at least $500 per creditor.
- You understand the credit damage and the lawsuit risk, and can save one steady deposit.
How do you choose a credit counselor?
- Does the counselor review your whole budget before suggesting a plan?
- What are the setup and monthly fees, in writing?
- Are counselors paid more if you sign up for a plan?
- Have your creditors confirmed they accept the plan before your first payment?