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Debt settlement vs a debt management plan

A debt management plan repays everything you owe at a lower interest rate. Settlement pays less than you owe, at a real cost to your credit. We are not a credit counseling service, and for many people a plan is the better first call.

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Who each option fits

Two honest paths, for different budgets.

Debt settlement

What we do

Fits if

  • You cannot repay the full balance, even at a lower rate
  • You are already behind, or about to be
  • You owe $10,000 or more in unsecured debt

Watch out for

  • Your credit score will drop during the program
  • Creditors may keep collecting and can sue
  • Fees apply, and forgiven debt may be taxable

Debt management plan

Fits if

  • You could repay everything if the interest came down
  • You want to keep paying creditors on time
  • You want a nonprofit counselor and a budget plan

Watch out for

  • You repay the full balance, often over 3 to 5 years
  • You may have to stop using the enrolled cards
  • Setup or monthly fees may apply, so ask in writing

Side by side

Settlement vs a plan, line by line.

The same rows as our four-option comparison, plus the three that usually decide this pair: what gets lowered, what your creditors see, and taxes.

What we compare What we do
Debt settlement
Debt management plan
What it isWe negotiate each debt down; you pay the settled amounts from an account in your name.A nonprofit credit counselor arranges lower interest; you repay the full balance.
What it costsThe settled amounts plus our fee, charged only after a settlement is reached and shown as its own line. Forgiven debt may be taxable.The full balance, usually with a small monthly fee.
How longMost programs run 24 to 48 months.Often 3 to 5 years.
Credit impactYour score will drop during the program.Usually a smaller dip; enrolled cards are often closed.
Who it fits$10,000 or more of unsecured debt you can't keep up with.You can repay in full if the interest comes down.
What it lowersThe amount you owe on each settled account.The interest rate and the monthly payment. The balance stays.
Your creditorsGo unpaid while you save, so collection and lawsuits are possible.Get paid every month, and often agree to stop late fees.
TaxesForgiven debt may be taxable income.Usually no tax effect, because nothing is forgiven.

If a debt management plan or bankruptcy fits you better, we will tell you so. Free nonprofit credit counseling is a good first call for many people, and we will point you there when it is.

How does a debt management plan work?

A credit counselor reviews your budget and your debts first. If a plan fits, the counselor proposes a payment schedule to your creditors, who may agree to lower your interest rates or waive some fees (FTC, opens in a new tab).

You then make one deposit a month to the counseling agency, and it pays each creditor for you. The CFPB explains (CFPB, opens in a new tab) that the goal is a lower monthly payment, not a smaller balance.

  1. First

    A free or low-cost session

    A counselor reviews your income, spending and debts, and explains every option.

  2. Then

    Creditors agree to the terms

    Each creditor decides whether to lower the rate or waive fees.

  3. Monthly

    One payment, full balance

    You pay the agency, and the agency pays your creditors until the balances reach zero.

What is the real difference from settlement?

A plan changes the terms: a lower rate, sometimes waived fees, a steadier payment. You still repay every dollar of the balance. Settlement changes the amount: each creditor is asked to accept less than you owe, once enough has built up in your account.

That is why the tradeoffs point in opposite directions. A plan keeps your accounts paid on time. Settlement lets them fall behind while you save, which the CFPB lists (CFPB, opens in a new tab) as the source of its biggest risks.

We are not a credit counseling service or a nonprofit. We negotiate settlements, and we are paid a fee that is 20 to 29% of your enrolled debt, depending on your situation and how you enroll, charged only after a settlement is agreed and the first payment to the creditor is made.

Which one costs less in dollars?

Settlement can cost fewer dollars on paper, because you repay less than the balance. A plan costs more dollars but spares your credit much of the damage.

Worked example: $20,000 of credit card debt
On $20,000Debt settlementDebt management plan
You pay in total$13,000 to $17,800, including the feeAbout $24,330, plus any agency fees
OverAbout 27 months60 months
Monthly$481 to $659About $406
Also considerCredit damage, lawsuits, tax on forgiven debtFull balance repaid; cards may be closed

Settlement figures are illustrative2. The plan assumes creditors lower the rate to 8% APR over 60 months, before agency fees. Each creditor sets its own terms.

At the high end, settlement plus the fee comes to $17,800, not far below the balance, and interest, late fees, account fees and tax can add more. When that is the likely outcome for you, the plan may be the better deal.

What are the disadvantages of a debt management plan?

A plan is often the gentler road, but it has real costs too. The NFCC lists them (NFCC, opens in a new tab): several years of payments, a setup fee and a monthly fee at most agencies, and closing some or all of your cards. Your score can dip at first, though the NFCC calls the long-term effect positive.

  • You repay the full balance. Only the interest and some fees come down.
  • It works only if every payment arrives on time for the whole plan, as the FTC notes (FTC, opens in a new tab).
  • You may have to agree not to open or use new credit until the plan ends.
  • Loans, and debts secured by a home or a car, usually cannot be included.
  • Each creditor decides whether to accept the plan, so confirm each one has agreed (CFPB, opens in a new tab) before your first payment.

The NFCC says income-based fee waivers are available, so ask for every fee in writing before you start.

When is a debt management plan the better choice?

More often than most debt relief ads admit. A plan is usually the better road when:

  • Your income covers the full balance once the interest rate comes down.
  • You are current, or only a little behind, and want to stay that way.
  • You plan to borrow for a home or car in the next few years.
  • You want to avoid lawsuits and taxes on forgiven debt.
  • You would like a counselor to help build a budget, not just negotiate.

If this sounds like you, start with a nonprofit credit counselor. The National Foundation for Credit Counseling can connect you with a member agency.

When does settlement fit better?

  • A counselor has told you a plan payment is more than you can afford.
  • You are already well behind, and some creditors will not join a plan.
  • You owe $10,000 or more in unsecured debt, with at least $500 per creditor.
  • You understand the credit damage and the lawsuit risk, and can save one steady deposit.

How do you choose a credit counselor?

Ask the same hard questions you would ask us. The CFPB suggests (CFPB, opens in a new tab) asking about every fee in writing, how counselors are paid, and whether they offer more than a plan. The FTC warns (FTC, opens in a new tab) that nonprofit status alone does not make an agency free or legitimate.

  • Does the counselor review your whole budget before suggesting a plan?
  • What are the setup and monthly fees, in writing?
  • Are counselors paid more if you sign up for a plan?
  • Have your creditors confirmed they accept the plan before your first payment?

Things you should know

The downsides, stated plainly.

Read these before you enroll anywhere, including with us. They apply to every debt settlement program.

  • Your credit score will drop during the program, and late payments stay on your credit report.
  • Creditors may keep collecting while you save, and they can sue. The program does not stop legal action.
  • Interest and late fees can keep adding to your balances until each account settles.
  • Forgiven debt may be taxable income. A creditor may send you IRS Form 1099-C.
  • Fees apply. The fee is 20 to 29% of your enrolled debt, depending on your situation and how you enroll, charged only after a settlement is agreed and the first payment to the creditor is made.
  • Not all creditors agree to settle, and not everyone completes the program.
  • We do not guarantee any amount, percentage or timeline.
  • Debt settlement is not available in all states. We are not a nonprofit or a credit counseling service, and we do not lend money.
  • We do not give legal or tax advice. Talk to an attorney or a tax professional about your situation.

Notes on the figures and claims above

  1. 1Your credit score will drop during the program. Creditors may continue collection activity and can sue. Forgiven debt may be taxable income (IRS Form 1099-C). Fees apply. Not all creditors agree to settle. Most programs run 24 to 48 months, and most plans are set up for about 36 months.
  2. 2Figures on this site are illustrations, not offers or guarantees. Results vary; not all debts settle. Estimates assume creditors settle for 45 to 60% of enrolled balances, plus our fee of 20 to 29% of enrolled debt. Your fee percentage depends on your situation and how you enroll, is charged only after a settlement is agreed and a payment is made, and is stated in your written agreement. Estimates leave out the account provider's own fees, interest, late fees and taxes.

Straight answers

Plans vs settlement, straight answers.

Rather hear it from a person? 866-659-7966

Is a debt management plan the same as debt consolidation?

No. A plan does not give you a new loan. You keep the same debts, at lower rates, and pay them through one monthly payment to the counseling agency.

What are the disadvantages of a debt management plan?

You repay the full balance, which can take 48 months or more. Most agencies charge a setup fee and a monthly fee, and you will likely close the enrolled cards, which can lower your score at first. The plan also works only if you make every payment on time, and loans or secured debts usually cannot be included.

The NFCC and the FTC both list these costs. A plan can still be the better fit when you can afford the full balance at a lower rate.

Does a debt management plan hurt my credit?

Usually much less than settlement, because your creditors keep getting paid. You may have to close or stop using the enrolled cards, which can affect your score for a while.

Do I pay taxes on a debt management plan?

Usually not. Nothing is forgiven, so there is no canceled debt to report. In settlement, forgiven debt may be taxable income.

Why would a settlement company send me to a credit counselor?

Because a plan is the better fit for many people, and a program that is wrong for you helps no one. We are not a credit counseling service, so we point you to one when it fits.

Next step

If settlement fits, see your numbers.

Check your state and see an illustrative estimate, fee included. If a debt management plan fits you better, we will tell you so.

Online enrollment is open in Florida and California. Georgia and Texas are pending counsel review.

Four short steps

Your estimate first. Contact details last.

  1. 1How much you owea close guess is fine
  2. 2What kinds of debtpick all that apply
  3. 3Which state you live inchecked before anything else
  4. 4Your estimate, then a real person if you want one
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